Here at Mummy Bee Honey, we want to get our delicious honey to you quickly and safely. This shipping policy explains how we get your order from our hive to your happy taste buds.
Getting Your Order Out the Door (Dispatch Time)
We aim to pack and ship your order within 2 business days. However, there might be a slight delay if a national holiday falls within that timeframe. We’ll always let you know if there’s an unexpected delay and give you an updated shipping date.
Safe and Secure Packaging
We take pride in the quality of our honey, and that includes making sure it arrives at your doorstep in perfect condition. We use secure packaging to keep your honey protected during its journey.
Delivery Timeframes
Once your order is shipped, how long it takes to reach you depends on our courier partners. Unfortunately, we can’t control any delays they might experience. But don’t worry, we’ll provide you with a tracking number so you can follow your honey’s journey!
Returns Due to Delivery Issues
If your order gets sent back to us because of an incorrect address or a delivery issue, we’ll reach out to confirm the correct details and try sending it again.
Cash on Delivery (COD)
We offer COD as a payment option, but we may need to verify the order before sending it out. This is just to make sure everything is on the up and up.
Making Changes to Your Order
If you need to change or cancel your order, please contact us as soon as possible. Once your order is shipped, changes might be difficult.
Keeping You Informed
We want you to be happy with your Mummy Bee Honey experience. If there are any unexpected bumps in the road with your delivery, we’ll keep you updated. Our friendly customer service team is always here to answer any questions you might have.
Policy Updates
We may need to update this shipping policy from time to time. We recommend checking back here occasionally to stay informed about any changes.
Estimated Delivery Times
How long it takes for your honey to arrive depends on where you live. We partner with couriers who aim to deliver your order within 5 business days to most locations in India. If the courier can’t deliver to your address, we’ll give you a full refund.
Contact Us
Have any questions about our shipping process? Our customer service team is happy to help! We’re here to make sure your Mummy Bee Honey shopping experience is as sweet as can bee.
Thank you for choosing Mummy Bee Honey!